Caring for Our Caregivers: How Erin Found Connection & Hope Through Virtual Support Group
Written on January 24, 2025
Erin's world turned upside down on May 15, 2024, when a devastating accident changed everything. Her husband, Rick, a hazmat tanker driver, was severely burned when a chemical explosion sprayed him with sodium hydroxide. Rushing from her Pittsburgh salon to a Cleveland hospital, Erin learned that Rick had burns over 50% of his body—an injury that would require numerous surgeries and months of intense recovery.
The first weeks were a blur of hospital visits, sleepless nights, and miles on the road. In just 60 days, Erin drove over 10,000 miles, splitting her time between caring for Rick in Cleveland and, managing her salon and caring for their three dogs at home in Pittsburgh. It was a constant battle of trying to be everywhere at once—by Rick's side during crucial surgeries, at home managing daily life and at work to keep her business afloat. As she watched Rick endure pain and procedures, Erin's own emotional toll grew heavy, leading to severe PTSD from those early traumatic days.
Recognizing the need for a support system and resources, Erin turned to Phoenix Society for Burn Survivors. She initially discovered Phoenix Society during her own research, but the recommendation of their worker's comp case worker encouraged her to dive deeper.
Soon after finding Phoenix Society, Erin and Rick began attending Phoenix Society's Virtual Support Group together. Through support groups, Erin found validation as a caregiver—learning that while she might not bear physical scars, her emotional journey was just as significant. The group offered practical advice, like ways to ease Rick's discomfort during sleep, and gave Erin the encouragement she needed to keep going.
For Erin, listening to other burn survivors gave her insights into what Rick might be feeling but can't always express. It also allowed her to connect deeply with those who shared similar experiences. One day, a fellow participant's words deeply resonated: "You are a part of this community, just in a different way." It was a moment of affirmation that lifted her spirit, reminding her that caregivers play a critical role in the recovery journey.
As Erin and Rick continue to navigate their path toward healing, they look forward to connecting with the broader community at the upcoming Phoenix World Burn Congress. Erin knows that while the journey never truly "ends," she is taking it one day at a time, learning to celebrate the small wins, and finding strength and support from the burn community. Her advice for other caregivers is never to be afraid to ask for help and to take care of yourself—something she is still learning to balance and prioritize.
I've realized that we're not alone. I feel so close to some of the people in the group, and even though I'm only on Zoom with them, I know we're not alone. There are good people out there who are willing to help you, so don't hesitate to ask."
—Erin
Erin and Rick's story, like so many others, highlights the transformative impact of Phoenix Society's work. We are dedicated to supporting survivors and their caregivers as they navigate their recovery, helping them not only to survive but thrive after a burn.
Connect, Share, Heal: Join Our Virtual Support Group
Discover a safe and supportive community where burn survivors and their loved ones can connect, share experiences, and find encouragement. Phoenix Society's Virtual Support Group offers a welcoming space to navigate your journey together with others who truly understand. Join us today and take the next step toward healing and empowerment!
Disclaimer: The stories featured on this website are personal accounts shared by individuals from the burn community. Each burn injury, recovery journey, and healing process is unique. These stories are meant to offer connection, insight, and hope but are not intended as medical advice. What worked for one person may not be appropriate for others. The perspectives shared in these stories do not necessarily represent the views of Phoenix Society for Burn Survivors. If you have medical questions or concerns, please consult a qualified healthcare professional.