General Information

Let us make your visit to the Phoenix World Burn Congress 2019 an exceptional experience!


Spanish Interpretation

We will have Spanish Interpretation available. Attendees will need to stop by the AV table at that back of the ballroom on Thursday morning before the Opening Ceremony.


Complimentary Shuttle Service

Anaheim Fire & Rescue and many others have volunteered their time to assist you. Uniformed firefighters and Phoenix Society volunteers will be easily recognizable at the airport and the hotel to guide you toward the complimentary shuttle service.

  • From John Wayne Airport, Orange County (Airport Code: SNA) to the Hilton Anaheim:Wednesday, October 2  |  9:00am – 9:00pm
  • From the Hilton Anaheim to John Wayne Airport, Orange County (SNA):Sunday, October 6  |  4:30 am – 3:00 pm

Please note that transportation will NOT be provided on Tuesday, October 1st.​


Karmel Shuttle Service

Karmel Shuttle Service is offering a special shuttle discount for Phoenix World Burn Congress attendees. Use promo code: PWBC19

Reservations are required, but quick and easy:

  • Book Online: Visit Karmel's Phoenix WBC Reservation site.
  • Call: For reservations within 12 hours of your pick-up time or to place reservations by phone, please call toll free 1-888-995-7433.

Phoenix WBC attendees receive $8 off, roundtrip airport transfers, per adult. Discount applies to "shared van" service only. Learn more on Karmel's reservation website.


Infants & Toddlers

If you are traveling with babies or children who require a car seat or booster seat, we ask that you are aware of California law regulating the use of car/booster seats in various types of vehicles. We encourage you to make an educated choice regarding safety and remind you that you can choose transportation options which ensure safety belts for all ages and family members.

For information about the types of vehicles used for our complimentary airport shuttles, please contact Megan Tinney at .(JavaScript must be enabled to view this email address).


Hotel Accommodations

Remember that registration does not include your hotel accommodates at the Hilton Anaheim. At the Hilton Anaheim, we have negotiated a rate of $196 per night plus tax/fees. This rate includes complimentary wireless internetin your room as well as discounted Health Club Rate.

To make a reservation, visit our website for a link to the group rate: Do not go through the hotel's website. If you need to contact the hotel directly to book your reservation, please call (877) 776-4932. Identify yourself as a Phoenix World Burn Congress Attendee to secure the reduced rate. If you are having any difficulty booking a room, please contact Megan Tinney at .(JavaScript must be enabled to view this email address).

Reservations must be made on or before September 11, 2019at 11:59 PM EDT to be eligible for the group rate. There is limited room availability, so make your hotel reservations early.  In the event the Hilton Anaheim is sold out, you may need to check surrounding hotels. To cancel your reservation, call the Hilton Anaheim at (714) 750-4321.


ADA Accommodations

If you require ADA accommodations, please contact Megan Tinney at (800) 888-2876 or via email at .(JavaScript must be enabled to view this email address) by August 23, 2019.


Equipment Needs

If you are in need of equipment when in town, please contact Megan Tinney at .(JavaScript must be enabled to view this email address) for more information.


Contact Hours

This activity has been submitted to the Ohio Nurses Association for approval to award contact hours. The Ohio Nurses Association is accredited as an approver of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. (OBN-001-91) Please contact Pam Peterson at .(JavaScript must be enabled to view this email address) more information.


Limited Scholarships Available

Please note - we are no longer accepting applications for the 2019 scholarship. The Phoenix World Burn Congress George Pessotti Scholarship Fund, supported by generous individuals and businesses, allows Phoenix Society to offer limited scholarship assistance to help individuals and families attend Phoenix World Burn Congress. It is our goal to partner with you to help make the Phoenix World Burn Congress experience possible, but this program is not intended to cover all financial costs incurred. To complete your application and learn more about scholarship assistance visit Application deadline is June 16, 2019. 


Meals Provided

The registration fee includes: Kick Off meal and Closing Gala meal – additional food may be provided, details will be provided as they become available.