Need quick answers to your questions about Phoenix World Burn Congress? Find them here!


I have never attended Phoenix World Burn Congress before.  Do you have any helpful suggestions on how to maneuver through my first time?

This handout has a wealth of information for those who are first time attendees. Please read it thoroughly and if you have any other questions, do not hesitate to call us at 800-888-2876.


When is Phoenix World Burn Congress 2018?

Phoenix WBC is September 12-15, 2018, in Grand Rapids, Michigan.


How do you make hotel reservations and what is the fee?

Our room block is at the Amway Grand Plaza. We have negotiated a rate of $172 per night plus tax. This rate includes complimentary wireless internet in your room as well as pool and fitness center access. Although you may be solicited by other hotels, transportation and other services for Phoenix World Burn Congress are only provided via the Amway Grand Plaza.

To make a reservation, follow the link below for the group rate ($172.00 per night plus taxes). Do not go through the hotel's website.

Make a Reservation

If you'd prefer to make your reservation via phone, contact one of the following numbers for the group rate. Do not call the hotel's direct line.

Conference Reservations Toll Free: (800) 253-3590
Conference Reservations Local: (616) 776-6450

If you are having any difficulty with booking a room, please contact Pam Peterson at .(JavaScript must be enabled to view this email address).


What is the registration fee and what does it include?

For general conference attendance: Registration is $285 on or before August 15, 2018.  Registration will be $385 after August 15, 2018.  The registration fee includes: two breakfasts, one lunch, and the Saturday evening Buffet.

For those that wish to obtain Nursing Contact Hours: Registration will be $385. It will increase to $485 after August 15, 2018.

Unable to attend the conference in person?? New this year, be a part of the PWBC Virtual Experience! You can live stream the conference to your home computer, smartphone, or tablet. Registration to attend the virtual experience is $75 per day. This special, introductory offer will include the recordings of the sessions on the days that you do not attend “live.”

Please note: Online registration closes Wednesday, September 5, 2018, at 11:59 EDT.


What is there to do in Grand Rapids, MI?

Learn about Grand Rapids at experiencegr.com


How much does it cost to park at the hotel?

We have secured a discounted parking rate for guests that are staying at the Amway Grand of $15 per day for valet or self-parking. To get this rate, you must be a guest of the Amway Grand and book your room under the Phoenix WBC Room Block.


Is there available parking in downtown Grand Rapids?

There are many parking options available in the City of Grand Rapids. Please refer to the city's map for parking locations and rates or contact The City of Grand Rapids Parking Services at 616-456-3290. You can also learn about parking and transportation options in the city by visiting: City of Grand Rapids Parking and Transportation Options


Is there transportation between the hotel and airport?

Transportation will be provided from Gerald R. Ford International Airport in Grand Rapids (airport code: GRR) to the Amway Grand Plaza Hotel on Wednesday, September 12th from 9 am to 9 pm. Please note that transportation will NOT be provided on Tuesday, September 11th.

On Sunday, after Phoenix World Burn Congress has concluded, transportation will be provided from the Amway Grand Plaza back to the Gerald R. Ford International Airport.

For more transportation information, including contacts, travelling with infants/children and special requests, please visit the Phoenix World Burn Congress Transportation Page.


Who are the featured Speakers this year?

We have a great group of General Session speakers for this year's Phoenix World Burn Congress. Learn more about them and the topics they will be covering.


What are the Pre-Congress Workshops this year?

There will be several Pre-Congress Workshops to choose from this year for an additional $35 fee. Learn about:

  • Facing the Future...The Tools and STEPS to Social Confidence and Control
  • Brene Brown’s The Daring Way Curriculum
  • Immersive and Expressive Writing
  • Trauma Healing through Discovering Wholeness
  • Young Adults: Reflections and Bridges   

Phoenix World Burn Congress is also offering family-focused workshops, free of charge and open to all conference attendees. These workshops have been designed to meet the specific needs of parents and families navigating through the journey of burn recovery.  Read more details about each one.

Are you having any special sessions this year?

Phoenix World Burn Congress boasts many breakout topics catering to attendees from all areas of the burn community.  Topics range from advances in burn care, PTSD, pain management, romantic relationships, and navigating the laws & legal system. There will be a special session dedicated to advocacy. Take a look at the 2018 Phoenix WBC Conference Schedule.


What will the Phoenix UBelong Youth and Family Program cover?

Phoenix Society is excited to offer Phoenix UBelong Youth and Teen -- Families, young adults, teens, and kids together in Burn Recovery.  Registration is on a first come, first serve basis and is open to burn survivors, siblings, and children of adult survivors, ages 7-17 years old and young adults ages 18-25 years old.  Read more about Phoenix UBelong. It is a one-of-a-kind program designed to positively inspire and support children and teens.


What if I need funding help to get to Phoenix World Burn Congress?

There are many ways to get assistance to attend Phoenix World Burn Congress 2018! Consider reaching out to your local burn center, foundation, or local fire service. Many of these organizations help burn survivors and their family members attend. The Phoenix World Burn Congress George Pessotti Scholarship applications are due to June 1, 2018.  Contact the Phoenix Society our call us at 800-888-2876 for other ideas and suggestions.


What do I need to pack?  Is there a dress code?

There is no special dress code for Phoenix World Burn Congress. Bring clothing that you are comfortable wearing and weather appropriate. We highly suggest checking the local weather a few days before arrival to help guide you with what to pack. We do recommend bringing a sweater/light jacket for indoors as some rooms will be cooler than others depending on the air conditioning controls.

Saturday evening's Closing Banquet does not have a dress code. Some attendees take the opportunity to dress up and others come in casual attire to the banquet.  It is really about what makes you the most comfortable!


What is the weather going to be like in Grand Rapids?

For the month of September, Grand Rapids averages a high of 74 degrees Fahrenheit and an average low of 53 degrees Fahrenheit. (Source: Weather Channel)


What types of special needs are you able to accommodate?

We are able to help with visual, auditory, and dietary needs.  Please notify Pam at the Phoenix Society by August 1, 2018 if you require ADA accommodations.  

For other needs and more specific information on how we can help accommodate your needs, please call us at 800-888-2876


How do I volunteer for Phoenix World Burn Congress?

If you are interested in volunteering for this year's Phoenix World Burn Congress, please view the Volunteer Page which will provide volunteer opportunities and the Volunteer Application.


How do I rent medical equipment?

If you are in need of renting medical equipment while in town, please contact Megan Tinney at .(JavaScript must be enabled to view this email address) for more information.


How do I rent motorized scooters & motorized wheelchairs?

If you are in need of renting motorized scooters and wheelchairs while in town, please contact Amigo Mobility Center. Visit the website www.amigomobilitycenter.com or call 616-361-7559 or 866-361-7559. There is a $45 delivery charge to the Amway Grand, which includes drop-off and pick-up. Motorized scooters are $35/day and manual wheelchairs are $20/day. Please contact them before August 31st to secure your equipment.

For other mobility needs, please contact Megan Tinney at .(JavaScript must be enabled to view this email address) for more information.

What is the best way to book my flight and/or rent a car?

The Phoenix Society is excited to provide our Phoenix WBC attendees with an Online Booking Tool! This online tool makes arranging your airline travel and car rental needs easier by:


ATC is the Association's Official Travel Agency.


Searching all available options through just one system - no more searching multiple websites, airlines, or discount sites. This tool compares all available rates based upon your travel preferences.