Phoenix SOAR

Survivors Offering Assistance in Recovery

Each year, 40,000 people are hospitalized with burn injuries. In burn centers across the country, Phoenix SOAR® (Survivors Offering Assistance in Recovery®) provides peer support to burn survivors. The purpose of the program is to make sure no one recovers from a burn injury alone.

What is Phoenix SOAR?

Phoenix SOAR connects burn survivors and loved ones to a compassionate community of people who share the experience of a burn injury. It connects people with new burn injuries to survivors and family members who have been impacted by a burn injury. Phoenix SOAR was designed by the Phoenix Society in conjunction with a national committee of experts.

Why does Phoenix SOAR matter?

The sooner burn survivors connect to resources and caring people, the sooner they can get back to living. Through Phoenix SOAR, survivors and their loved ones hear from other survivors and can ask questions about what to expect. This peer support helps speed and strengthen recovery, offering hope at a challenging time.

How do I contact a peer supporter?

For more information on how you may speak to a peer supporter, please call us at 800-888-2876 or contact Nicole Perry, BA, CCLS (Program Manager - Peer Support).

How can I access Phoenix SOAR?

Phoenix SOAR is now available in more than 60 hospitals and burn centers across North America.  View a list of participating hospitals and burn centers, or contact us if you would like your organization to participate.

For more information on how you may speak to a peer supporter, please call us at 800-888-2876 or contact .(JavaScript must be enabled to view this email address).

If you or a loved one is a patient at a participating hospital or burn center, you can request to speak with a burn survivor. The hospital or burn center staff will contact the Phoenix SOAR coordinator, who will arrange for the peer supporter to meet the patient or family. Each peer supporter is a trained volunteer of the local hospital. If you have questions or are a patient of a hospital that is not yet participating, please contact us.

How can I become a peer supporter?

Volunteering through Phoenix SOAR is a powerful way to share what you have learned and inspire others on their path of burn recovery. As a peer supporter, you will share knowledge, compassion, and a listening ear to new burn survivors and their loved ones. Training is provided. Learn more about becoming a peer supporter.