Our Programs

Each step of the recovery from a burn injury is different, just like each burn survivor. Often the journey involves not just healing the body, but also the mind and spirit. That’s why we believe that burn care has to support the whole person, while also engaging a survivor’s loved ones and support systems. Our burn recovery programs address mind, body, and spirit across a range of ages and common issues.

Our Burn Recovery Programs

The Phoenix Society has more than 35 years of experience in burn care, including close work with firefighters and the medical community. Our founder was a burn survivor, as is our Executive Director. Many of our staff members are also family members of survivors. We understand what it means to get back to living after a burn – and we focus on the whole person to help make it possible.


From getting your child back to school to preparing to go back to work, we can help. Each step in the journey can come with practical issues, like getting dressed, as well as personal questions, like how friends and family will respond.

These are normal parts of the recovery process, and you don't have to explore them alone. We engage more than 94,000 people each year through our community. Our peer supporters, educational burn recovery programs, and online and in-person events are here to help.

Signature Programs:

  • Phoenix SOAR® (Survivors Offering Assistance in Recovery®) – A hospital based one-on-one peer support program that connects people with new burn injuries to survivors and family members who have been impacted by a burn injury
  • Phoenix Connect – Our secure online community where you may share your story and connect with others who have similar experiences related to a burn trauma 
  • Phoenix World Burn Congress – The Phoenix World Burn Congress is an annual international conference that unites more than 900 burn survivors, their families, caregivers, burn care professionals, and firefighters
  • Phoenix Kids & Teens– Programs and tools to support young burn survivors, siblings, and family members affected by burn injury or traumatic loss

Other Programs & Services

  • Phoenix Online Learning - Interactive, online classes that share valuable and practical skills for life after a burn injury
  • Phoenix Advocates – Training and support to speak on issues facing burn survivors and advocate for improved burn prevention and burn care awareness, education, and policy
  • Phoenix Educational Grants – (PEG) The first national scholarship endowment fund created for students who are burn survivors
  • Burn Support Magazine – A publication released three times a year for our community, including news updates, survivor stories, and articles on the emotional, psychological, and social aspects of burn recovery

For Firefighters & the Medical Community

The Phoenix Society often partners with health care professionals, burn centers, and the fire industry to provide training, on-site programs, resources, and more.  Read more about how we collaborate with strong partners.   Contact us to learn more about how we can work together to support burn survivors. 

Need help getting started?

If you have questions or would like guidance about which programs might be a fit for you, please contact us or ask a question in our forum. Our community is ready to help!

Burn survivor with parents holds 'Inspire' sign at Phoenix WBCForty thousand people are hospitalized each year with burn injuries. We are determined to provide each of them and their families with the tools and support they need to thrive again. You can help make sure no one faces recovery alone. Make a donation today.