Strategic Initiatives Director
Amy has served Phoenix Society in many roles since she joined the team in 2002. Prior to joining the Phoenix Society team, Amy was a child life specialist on a local burn unit . She worked at the Phoenix Society as a Family Services Coordinator, and later served as a Program Director of youth and family services.Read More
Kerri Hanson has worked in the health care field for over 20 years. She previously worked at Spectrum Health in Grand Rapids, Michigan. Kerri began working for the Phoenix Society in 1999, shortly after the Phoenix Society national office came to Michigan. Her position as Office Manager has provided her with the opportunity to provide support to the many wonderful resources and programs that the society offers.Read More
Program Manager - Adult & Support Services
Jess is a certified child life specialist and licensed/certified therapeutic recreation specialist whose expertise includes supportive and therapeutic programming and resources for those impacted by illness and injury. She has over 16 years of experience with youth, young adults, and families in various settings, including clinical health care (both medical and mental health). Her experience in the hospital inpatient, outpatient, and community settings includes burn center work and pediatric aftercare as well as workshops for young adults, families, burn camps, and retreats, both in the U.S. and abroad.
She also has nearly a decade of combined community and nonprofit work behind her, including work on Phoenix Young Adult and UBelong programs. She is a firm believer in seeing “what can be” in people and in using a mix of purposeful activity, supportive interactions, and individual reflection and growth as part of the coping and healing process. Jess is thrilled to be a part of the Phoenix Society Program team.Read More
Andrea joined the Phoenix Society in March of 2015. She is an administrative professional with over fifteen years of experience. She previously worked for the Sustainability Initiative at Grand Valley State University supporting the executive director and managing the department. She earned a Bachelor of Science degree in Environmental and Social Justice from Grand Valley State University. Andrea states she is honored to contribute to the Phoenix Society team and support the burn community.
DAYNA NEFF, MBA
Dayna joins the Phoenix Society team with 28 years of experience in commercial health and wellness and customer service. In her career she has worked with for-profit and not-for-profit providers of the wellness / healthcare platform. She has a strong affinity for nonprofit organizations with a personal mission to help those in need connect to programs and resources that empower them with health and wellness.
As an undergraduate from Central Michigan University and an Executive MBA graduate from Davenport University, she has gained diverse experience in organizational operations. Dayna values strategic collaboration, development of cohesive teams, and mission-focused partnerships.
In her personal time Dayna loves the outdoors. She is an avid gardener, boater, hiker, and runner, but her true love is spending time with her family, pets, and friends.
Program Manager - Youth & Family Services
Nicole joined Phoenix Society in 2015. She has over ten years of experience working with the acute and late effect burn population at Shriners Hospital for Children, Northern California, during which she was a participant of both the burn prevention and school reentry teams. As a certified child life specialist, Nicole’s knowledge of child development and family centered care give her great insight to the needs of the Phoenix Society population.
Nicole is passionate about serving the burn community and strives to meet the emerging needs for youth and families.Read More
Pam Peterson, RN, BSN, is Program Director for The Phoenix Society for Burn Survivors. She began as a staff nurse at Spectrum Health Regional Burn Center in 1992 then served as the Nurse Manager. Pam has been on the Phoenix Society team since 2001 and currently specializes in programs with a focus on development, planning, implementation and collaboration.Read More
Tammy first entered the non-profit community over 10 years ago coordinating the Raiser’s Edge database for a local hospice organization. She quickly found that even a data geek could find her work rewarding when applied toward a mission. In 2013, she brought her skills with the Raiser’s Edge to the Phoenix Society. She is honored to be part of the burn community and is dedicated to making sure our Phoenix Society resources get to burn survivors and their loved ones who need them.Read More
Natasha joined the Phoenix Society in 2017. Prior to the Phoenix Society, Natasha worked as a Technical Packaging Sales Representative for a packaging manufacturer in the Grand Rapids, MI area.
After caring for her grandmother who passed from stage 4 Cancer in 2015, Natasha knew that her “Destiny” in life was to serve others. Natasha states that her passion is being able to provide one with the tools, resources, and guidance that one may need in life. She believes that joining the Phoenix Society’s team has been a true blessing in many ways. Natasha’s role with the Phoenix Society as the Programming Administrative Assistant allows her to support the burn community and their families.