Survivors Offering Assistance in Recovery

Click each to expand or collapse ...




  • WHY



Getting Started

The SOAR program includes an application and screening process and training covering topics such as how to work in a hospital setting, the role of the peer supporter, boundaries, do's and don'ts, communication skills, and the process of psychosocial recovery for patients and families. The training is taught through lecture, discussion, case studies and role-playing.

"SOAR training by the Phoenix Society …  allowed us to begin giving back to this wonderful community.

This injury can happen not only to the burn survivor but also to those surrounding him.  We are now prepared to listen, to tell our story, and to support all injured from burns."

- Jim Adams, Firefighter, Burn Survivor


Once a patient or patient's family has been identified as wanting to speak to another burn survivor, the burn center staff contact the SOAR coordinator in the burn center, and the coordinator arranges for the peer supporter to meet the patient or family. Those trained are volunteers of the local hospital.


>> Learn how to bring SOAR to your hospital


 Peer support training includes the following topics

  • Application and screening process.
  • How to work in a hospital setting.
  • Stages in the recovery process for patients and family members.
  • Preparing yourself to support another.
  • Communication skills for peer supporters.


The Phoenix Society works closely with local hospitals and agencies to implement the SOAR program. Local organizations provide program coordinators who are responsible for:

  • Selecting peer supporters.
  • Arranging for peer supporters to attend the SOAR training program.
  • Matching peer supporters with burn patients and caregivers.
  • Overseeing the program at the local level.


The Phoenix Society provides training materials, trainers, and a process for evaluating the program at the national level.