Phoenix SOAR

Survivors Offering Assistance in Recovery

Each year, 40,000 people are hospitalized with burn injuries. Phoenix SOAR® (Survivors Offering Assistance in Recovery®) meets many of them as they begin the journey of the recovery. The purpose of the program is simple yet powerful: that no survivor of a burn injury should feel alone as they make this journey.


What is Phoenix SOAR?

Phoenix SOAR connects survivors to a compassionate community of people who share the experience of a burn injury. It is a hospital-based, one-on-one peer support program that connects people with new burn injuries to survivors and family members who have been impacted by a burn injury. Phoenix SOAR was designed by the Phoenix Society in conjunction with a national committee of experts.

Burn Survivor Patient Consults with Phoenix SOAR Peer Supporter

Why does Phoenix SOAR matter?

Because the sooner burn survivors connect to resources and caring people, the sooner they can get back to living. Surviving a burn injury is just the beginning. To understand what life looks like after a burn injury, it is helpful to meet others who are further along in the journey. Through Phoenix SOAR, survivors and their loved ones hear from other survivors and can ask questions about what to expect. This peer support helps speed and strengthen recovery, offering hope at a challenging time.

How can I access individual peer support?

For more information on how you may speak to a peer supporter, please call us at 800-888-2876 or contact Pam through our convenient contact form.

How can I access Phoenix SOAR?

Phoenix SOAR is now available in more than 60 hospitals and burn centers across North America.  View a list of participating hospitals and burn centers, or contact us if you would like your organization to participate.

If you or a loved one is a patient at a participating hospital or burn center, you can request to speak with a burn survivor. The hospital or burn center staff will contact the Phoenix SOAR coordinator, and he or she will arrange for the peer supporter to meet the patient or family. Each peer supporter is a trained volunteer of the local hospital. If you have questions or are a patient of a hospital that is not yet participating, please contact us.

How can I become a peer supporter?

Volunteering through Phoenix SOAR is a powerful way to share what you have learned and inspire others on their path of burn recovery. As a peer supporter, you will share knowledge, compassion, and a listening ear to new burn survivors and their loved ones. Training is provided. Learn more about becoming a peer supporter.